Reviews
Dan Gaynor
15:19 03 Sep 24
Great customer service with attention to detail and discussing repairs needed and cost with time needed to complete
Brian Noe
15:50 29 Aug 24
I scheduled an appointment today with them and called them to confirm if they needed anything ahead of time regarding my warranty. The guy on the phone basically wasn't helpful and told me that Hyundai's and KIAs are notorious for burning oil. Made me feel like I was an idiot for owning an Hyundai and didn't offer anything helpful at all. I promptly scheduled an appointment with a place that is more professional and courteous and cancelled with Becker. Not a good first impression at all.
Carol Edson
18:48 28 Aug 24
I have been taking my almost antique car to Becker since it was a new car. They thoroughly inspect the car and tell me about the issues they find, pointing out which ones don’t need to be addressed right away. Their reports always come with photos of the areas in question, allowing me to see the issues myself to help me make decisions. Trust and competency and good communication are all important in a mechanic, and Becker exhibits all of these qualities. I fully trust and recommend Becker.
Tracy Jackway
18:53 26 Aug 24
I was referred to Becker by friends and I’m really glad we found a place we could trust with our older vehicles. Everyone we’ve worked with over the last year or two has been exceptionally professional and conscientious of our budget and our cars are running great! Turn around time has always been prompt and communication has always been immediate.
Horn Patrick
20:24 22 Aug 24
I had a wonderful experience recently at Becker’s that will tell you how wonderful their team is in their service delivery and customer service. My car overheated last week and I had it towed to Becker’s after hours. They contacted me and agreed to work on the care as soon as they had an opening in their schedule. My family was out of town and I had no replacement car, so they let me use their loaner car for FIVE days until they were able to fix my car. They were there for me when I needed them. I have been going to Becker’s for over 15 years and really trust them-which is super important from your car service shop. I recommend them to all.
Steve Vick
22:09 15 Aug 24
Been using Beckers forever and always get the best service and advice. Their techs are top notch, reports are very thorough, and they don't try to force upsells. Thanks for all the years of great service!
Adam DeSimone
15:20 25 Jul 24
Been going to Becker Service Center for a few years now & I doubt I’ll ever go anywhere else in the future. Honest mechanics, giving real world advice, help guide me through the work that needs to done immediately vs what can wait. Their service reports are texted directly to me and are easy to read and review. Their turnaround is fast too, drop offs and pick ups often happening on the same day. Every visit feels like catching up with old friends.Take your car here, you won’t regret it!
Mokhles Basilious
16:09 12 Jul 24
For 3 years with oil change for CRV2009 at this shop but today they damaged drain plug and makes oil lake ..when asked them to fix they answered me its old car and not our mistake .tried to found a solve to this problem..but Dan said no more service you and don't come again here..I don't why he did that ...only good guy his name Sam but no more that very not helpful
Mike Ferguson
14:21 17 Jun 24
Our car is going on 10 years. It needed a lot of work… I wanted to make sure it was safe and that it was somewhat fuel efficient. Becker made sure my concerns were addressed and that they stayed within my budget. I appreciate a service center that listens to its customers, is thorough in their inspection, is professional in how they interact with customers, and is professional in work performed. I will definitely return to Becker Service Center if more work is needed in the future.
Andrew Emmerich
16:29 14 Jun 24
I've been going to Becker for years with my Subaru Legacy and Mazda RX-8 and they have always been very good on price, communication, and quality of service. Among many many smaller repairs, they were able to diagnose a starter issue on my RX-8 that stumped the local Mazda dealer's staff. They also performed a major subframe replacement on the Legacy that we have been very satisfied with. Highly recommended!
Claire Krzyzewski
17:15 06 Jun 24
Staff at Becker are great at checking in with you on what needs to be done for your carThey also don’t push you to do things that aren’t necessary
Bel la
16:08 05 Jun 24
Paid for a few services that were not completed. After suspicious noises, I got a checkup at Firestone and was shown that becker charged me for services that they did not do. For example, they did a "clean and adjust" but when Firestone opened it they saw that only the outside was cleaned. This is deceptive. It means they only cleaned thevisible parts. They didn't think anyone would verify their work. I have a toddler and they decieved me in several ways. My car remained unsafe to drive until Firestone tightened screws and edited their work. When I approached Becker about it, they became defensive and embarassed. Very sad. Don't buy the hype and have a Third party "double check"
Doreen Booth
03:08 24 May 24
Easy to make an appointment. They fixed what was needed and told me other issues raised by another shop were really non issues. Appreciated the experience and will go back!
John Cortese
15:09 29 Apr 24
Took my Lexus to Becker for a brake job and they did a wonderful job and the cost was good. I’ll be taking all my cars there from now on.
Bernard Fecht
19:35 12 Apr 24
Becker always delivers without over delivering. Fast and high quality. I trust them to the point that i say to everything they suggest. Easy to get to as well.Leaave your car and take a walk in the preserve in the back.
Julie Washburn
15:23 14 Mar 24
Whenever any of our 3 cars needed work done from oil change to engine work, Becker's was always up front about cost and time needed to complete the work. We have used Becker's for about 20 years and have never been disappointed in any work they have done.
Jim Graham
16:29 03 Feb 24
I’ve needed Becker service 3 times in the last couple months and in each visit I was impressed with the professionalism, communication accuracy, and the repair work Completed on time, totally, and at the estimated price Excellent each time and I will use again without hesitation!
nikhil naik
02:18 02 Feb 24
had a great experience with my BMW .they were quick to diagnose and had the job completed in record time considering that there were multiple problems to address . Greg the client facing representative was extremely courteous and provided regular updates on the progress of the repair work .. This team is highly credible , skilled and i will strongly recommend them
Ben Brockman
13:32 01 Nov 21
This is the second time I've used Becker for repairs. They are extremely quick and efficient and even have pretty competitive pricing for the area. The best part is the free diagnostic test they run on your car. Very helpful to have that on file so you can slowly replace different parts when needed. I've always been in contact with Sam, and his service is exceptional. Definitely will be returning for future fixes.
HOW TO FIND US
Conveniently Located in Naperville
1421 Plainfield Naperville Road, Naperville, IL 60564
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